Journeys¶
Step-by-step guided workflows for common AI project scenarios. Each journey links you to the right templates, tools, and guidance at each step.
What's your situation?
Starting Out¶
Beginning a new AI initiative or setting up foundations.
| Journey | When to Use | Steps |
|---|---|---|
| Assess a New AI Opportunity | You have an idea for AI and need to evaluate it | 5 steps |
| Evaluate AI Solutions | Comparing vendors or build vs buy options | 5 steps |
| Set Up AI Governance | Establishing AI oversight for your team or agency | 5 steps |
| Building Support for Change | Navigating organizational politics to get buy-in | 4 steps |
| Brief Executives on AI | Communicating AI to senior leaders effectively | 4 steps |
In Flight¶
Your AI system is being developed or is live.
| Journey | When to Use | Steps |
|---|---|---|
| Check for Bias | Testing a model for fairness before deployment | 5 steps |
| Privacy Impact Assessment | Working through privacy requirements | 4 steps |
| Prepare for Launch | Getting ready to deploy your AI system | 5 steps |
| Prepare for an Audit | Getting documentation ready for review | 5 steps |
Facing Problems¶
Something isn't right and you need to act.
| Journey | When to Use | Steps |
|---|---|---|
| Worried About a Project | Something doesn't feel right about an AI project | 3 phases |
| Respond to an Incident | Something has gone wrong with your AI system | 4 phases |
| Improve a Struggling Model | AI performance has degraded or isn't meeting expectations | 5 steps |
| Inherited an AI System | You've taken over an AI system you didn't build | 4 steps |
| Shut Down an AI System | Responsibly decommissioning an AI system | 5 steps |
GenAI Specific¶
Journeys focused on generative AI tools and adoption.
| Journey | When to Use | Audience |
|---|---|---|
| Deploy GenAI Tools for Your Team | Rolling out ChatGPT, Copilot, or similar for your team | Managers, IT leads |
| Use AI Tools Responsibly | Guidance for safely using AI tools in your work | All staff |
Journey Map¶
graph LR
subgraph "Starting"
A[New Opportunity] --> B[Evaluate Solutions]
A --> C[Build Support]
C --> D[Brief Executives]
end
subgraph "Building"
B --> E[Check Bias]
B --> F[Privacy Assessment]
E --> G[Prepare for Launch]
F --> G
end
subgraph "Operating"
G --> H[Prepare for Audit]
G --> I[Respond to Incident]
G --> J[Improve Model]
end
subgraph "Ending"
I --> K[Shut Down]
J --> K
L[Inherited System] --> J
L --> K
end
subgraph "Concerns"
M[Worried About Project] --> I
M --> K
M --> C
end Not Sure Where to Start?¶
| If you're... | Start with... |
|---|---|
| Exploring whether to do AI | Assess a New AI Opportunity |
| Trying to get approval | Building Support for Change |
| About to go live | Prepare for Launch |
| Dealing with a crisis | Respond to an Incident |
| New to an AI project | Inherited an AI System |
| Enabling your team for GenAI | Deploy GenAI Tools for Your Team |
| Just want to use AI safely | Use AI Tools Responsibly |